Would you agree that the retention of knowledge is essential to your organization’s growth and success? Working a at peak performance levels is dependent on the application of knowledge which requires people to retain ever more information. At the same time financial constraints makes it very important that learning and development be done effectively. The delivery of learning and development programs must create measurable results One of the problems I have noticed in many organizations is the issue that they lack a clear objective for the outcomes from the training they are providing. I recently had a credit union call me. They had found me online and saw that I was doing leadership development sessions. They asked if I could do the same thing at their premises. I asked about their business objectives for the training. In other words, what business outcome did they want to reach? They did not have...
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