A great core competency of managers is having excellent leadership skills. Management and Leadership are both important roles and it is best if they work together. A manager guides and controls but he or she can never achieve excellence without leadership skills. The roles of leadership are visioning, modeling, and motivating.
In the earlier times of business, the role of a manager was not that complex. The manager oversaw what employees did. People performed or were fired. This traditional boss is no longer effective and no longer welcome. Management today is more complex.
A manager today is responsible for the performance of the team, the business, or the company. The buck stops there but this does not mean that everything happens there. Things can be offloaded and delegated with confidence it the manager knows how to lead. That means that a leader gets results by working with and inspiring the team. A leader can delegate with confidence. The leader is confident because systems are in place to know if people need help or things are going the wrong way.
An effective leader performs the following five management functions.
Planning involves establishing and planning the goals of the team. The goals of the department are aligned to the organization’s goals. The leader of the company establishes the vision, values, and aligns goals and objectives. This must be communicated throughout the entire team.
Organizing involves putting the processes in place so that the customers can be served. Organization involves putting the pieces in place so that the plan can be properly executed. An internal infrastructure is developed which includes standardized policies and procedures that makes business operation run smoothly.
Staffing involves selecting the right people for the team or the business. This is one of the most important functions in my opinion. The right person must be placed in the right job doing the right things. Skills and ability are important; however, but the person hired must share the organization’s values and culture. Aside from hiring selection and placement of people in the right jobs is essential.
Motivating the team is arguably the most important function of management since management involves getting results through others. The leader knows that only he or she is successful if the team succeeds. People do not leave jobs; they leave managers. On the other hand, a great manager will inspire and motivate his or her team toward the successful achievement of goals.
Finally, a manager measures and evaluates what goes on and the results produced. Measurement, evaluation, and feedback are continuous processes. The leader needs to take corrective actions when things go off course. That might involve changing processes and procedures, readjusting goals and timetables or working with the team to resolve performance and motivation issues.
Above all, a manager does not become competent by knowing all the individual jobs of the team. Sometimes new managers know the jobs of the staff but don’t know the five functions of management. A new manager must become proficient in the five management functions to continue to deliver team results.
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